Seamlessly Enhancing Mobile Connectivity in a Luxurious Art Deco Hotel

‍The Challenge:

A newly built London hotel, designed with a meticulous 1920s art deco aesthetic and retrofitted features, faced unique challenges in providing seamless mobile connectivity for their staff and for their guests. The hotel's high-end finishes, soundproofing, and insulation materials, along with limited external windows, significantly hindered mobile signal penetration. Guests, who expected reliable connectivity for phone calls, mobile data, and hotel app interactions, were experiencing dropped calls and slow data speeds. Additionally, staff communication in the basement areas suffered due to the signal blockage.

The Solution:

Connection Solutions was brought in to address these challenges. They meticulously designed a bespoke system that respected the hotel's aesthetic while ensuring comprehensive mobile coverage.

The team strategically utilised existing risers on each floor to minimise visible cabling. Antennas were discreetly placed to avoid disrupting the hotel's carefully curated decor. Special attention was given to bathroom coverage, where tiles and mirrors often impede signals.

To cater to the diverse international clientele, an all-network solution was implemented, ensuring compatibility with various roaming SIM cards.

Conclusion

The Outcome:

The installed system delivered robust mobile coverage throughout the hotel, including guest rooms, bathrooms, common areas, and even the basement staff areas. Guests could now seamlessly use their phones for calls, data, and hotel services, enhancing their overall experience. Staff communication and operational efficiency significantly improved, especially in the previously problematic basement levels.

The hotel management was delighted with the discreet installation, which did not compromise the aesthetic integrity of their establishment. They were particularly reassured by the system's full compliance with regulations, addressing their previous concerns about illegal repeaters.

As an added benefit, when the hotel later expanded to an adjacent building, the existing system was seamlessly extended using fibre optic cables, avoiding the need for additional external antennas and further minimising the visual impact.